Law firms
Intake assistance
Structured intake forms and assistant-guided initial questions, routed to the right person with a complete record. The firm decides everything substantive; the system handles capture, routing, and reminders.
AI readiness
Systems that keep up with the front desk
ACC builds AI-enabled front-end and back-office systems for local service businesses: intake assistants, scheduling, follow-up, CRM, and document handling. Built for firms, clinics, and shops that know they are behind and do not know where to start.
What we build
Concrete work, per vertical
We start with one workflow that is visibly slowing the business down, put it in place, and expand from there.
Clinics
Scheduling and reminders
Online scheduling, confirmation and reminder messaging, rescheduling, and a clean handoff into the practice's existing records. Clinical judgment stays with the clinic.
Shops
Estimate follow-up
Follow-up on open estimates, status updates while a vehicle is in the bay, and a simple record of what was quoted and when — so nothing sits unanswered.
Across all three
CRM and record keeping
A single place to see every inquiry, its status, and its history, set up around how the business already works rather than a new platform to learn.
Across all three
Document handling
Intake of documents and photos, organization, and retrieval — including summarization for internal review, with a person responsible for every decision.
Across all three
Practical staff training
Short, plain training so the people at the front desk actually use what we build, plus documentation they can refer back to.
How engagements run
Assess, build, hand over
Every engagement is scoped in writing before work begins.
01
Assessment
A working session on how inquiries arrive today, where they stall, and which systems are already in place.
02
Build
One workflow at a time, built against your existing tools, tested with your staff before anything goes live.
03
Hand over
Documentation, training, and an agreed support arrangement. You own the system and the data in it.
Next step
Book a consultation
Tell us what your front desk is dealing with. We'll set up a working session and tell you plainly whether this is worth doing.